Swanirbhar respects your privacy and is committed to protecting it. In addition to our Terms of Service, this Privacy Policy (the “Policy”) explains the types of information collected by Swanirbhar when you use the Platform (as defined in Terms of Service that references this Policy), how we collect, use, share and store such information collected and also explains the rationale for collection of such information, the privacy rights and choices you have regarding your information submitted to us when you use the Services.
For ease of reference, use of the terms “Swanirbhar”, “we”, “us”, and/or**“our”** refer to Imtihan Edutech Private Limited - a company incorporated in India, Swanirbhar INC - a company incorporated in the State of Delaware, USA, and their affiliates. Similarly, use of the terms “you”, “yours” and/or “User(s)” refer to all shall refer to all visitors of the Platform and the Creator(s) (as defined under our Terms of Service).
The Services are governed by this Policy, Terms of Service, and any other rules, policies or guidelines published on the Platform as applicable to you. Please read this Policy carefully prior to accessing our Platform and using the Services. By accessing and using the Platform, providing your Personal Data (defined below), or by otherwise signalling your agreement when the option is presented to you, you consent to the collection, use, disclosure, sharing and storing of information described in this Policy, Terms of Service and any other rules, policies or guidelines published on the Platform as applicable to you (collectively referred to as the**“Platform Terms”**), and Swanirbhar disclaims all the liabilities arising therefrom. If you have inadvertently submitted any Personal Data to Swanirbhar prior to reading this Policy, or you do not agree with the way your Personal Data is collected, stored, or used, then you may access, modify and/or delete your Personal Data in accordance with this Policy (refer to the sections about Your Choices and Your Rights).
If any information you have provided or uploaded on the Platform violates the Platform Terms, Swanirbhar may be required to delete such information upon informing you of the same where possible and revoke your access to the Platform if required.
Capitalized terms used but not defined in this Policy can be found in our Terms of Service. If you have any questions about this Policy, please contact us at privacy@swanirbhar.in.
This Policy applies to all users of the Platform, including without limitation, (i) visitors of the Platform, (ii) the Creators (as defined in the Terms of Service), (iii) the Authorized Users (as defined in the Terms of Service), and (iv) Creator's End-Users (as defined in the Terms of Service).
Acceptance of the Platform Terms and any other specific terms by the Creator in association with their use of the Platform, shall be deemed as acceptance of such terms by all of Creator's Page Users*(as defined in the Terms of Service)*. Creators are solely responsible for publishing any terms and conditions, privacy policies and any other terms and conditions or policies that shall be applicable for their Page Users in accordance with the Platform Terms and applicable laws, including Data Protection Laws (as defined in the 'Personal Data' section below).
You may be allowed to access and view the Platform as a guest/visitor and without creating an account on the Platform or providing any Personal Data; Swanirbhar does not validate or takes no responsibility towards information, if any, provided by you as a guest/visitor, except as otherwise required under any law, regulation, or an order of competent authority. To have access to all the features and benefits on our Platform, you are required to first create an account on our Platform. To create an account, you are required to provide certain Personal Data as may be mandatorily required during the time of registration. All other information requested on the registration page, including the ability to receive promotional offers from Swanirbhar, is optional. Swanirbhar may, in future, include other optional requests for information from you to help Swanirbhar customize the Platform to deliver personalized information to you. Swanirbhar may keep records of telephone calls or emails received from or made by you for making enquiries, feedback, or other purposes for the purpose of rendering Services effectively and efficiently.
Swanirbhar is the 'Controller' (as defined in the Data Processing Addendum ('DPA')) of the information, including Personal Data that it directly collects from you and processes in connection with the use of the Platform and the provision of the Services on the Platform (“User Data”). The kind of information we collect in connection with such use is detailed below. It is hereby clarified that User Data specifically excludes Creator Data (defined below).
When it comes to the Content on Creator's Page (as defined in the Terms of Service), any information, materials, media, applications, data, services, subject-matter, including Personal Data, or solutions created and/or uploaded by a Creator on their Page, Page Users' Data (as defined in 'Personal Data' section below) (“Creator Data”), the respective Creators are the 'Controllers' (as defined in the DPA) of such Creator Data. In this case, Swanirbhar only acts as a 'Processor' (as defined in the DPA) and processes the Creator Data on behalf of the Creator.
We clarify that the Page User(s) Data processed and stored by the Creator outside the purview of the Platform shall be the sole responsibility of the Creator.
You as a Creator acknowledge and agree that you are responsible for complying with all applicable laws and regulations related to the protection of information, including Personal Data for which you are the Controller or the Processor, as applicable. You are also responsible for providing an appropriate privacy notice and cookies policy to your Page Users that detail, among other things, the processing activities and security measures undertaken by you in respect of your Page Users' Data (as defined below) within and beyond the scope of this Platform in accordance with applicable laws.
As stated in our Terms of Service, to register on the Platform you must meet the 'Age Requirements' (as defined in our Terms of Service). If you are a “Minor” or “Child” i.e., an individual who does not meet the Age Requirements, then you may not register on the Platform.
We do not knowingly collect any Personal Data from a Child. If you are a Parent and you are aware that your Child has provided us with any Personal Data without your consent, please contact us privacy@swanirbhar.in. If we become aware that we have collected Personal Data from a Child, we will take steps to remove such information from our servers.
Furthermore, as stated above, our Platform is not directed at Minors/Children, and we urge you to follow and apply the same in respect of your Page Users. However, in your use of the Services, if you fail to include the necessary age-related disclosures, or knowingly make available services/content targeted at Minors/Children, then it shall be your sole responsibility to comply with all applicable laws relating to the privacy rights of children, including the Children's Online Privacy Protection Rule (COPPA). Swanirbhar shall not be liable for your non-compliance of the applicable laws, including the Data Protection Laws.
For the purpose of the Platform Terms -
We request you to not provide Swanirbhar with any Personal Data unless specifically requested by us. In the event you share with Swanirbhar any Personal Data without us having specifically requested for the same, then we bear no liability in respect of such Personal Data provided by you.
Further, we do not collect, process, or store or facilitate storing of any Sensitive Personal Data. Accordingly, you shall not use the Services to collect, process, or store any Sensitive Personal Data, including personal health information, banking, and credit card information; and if you do use the Platform and/or the Services to collect, store or otherwise process any Sensitive Personal Data, then you do so at your own risk and you are responsible for ensuring compliance with all applicable laws.
We only collect information about you if we have a reason to do so — for example, to provide our Services on the Platform, to communicate with you, or to make our Services better.
It is hereby clarified that we do not directly collect any information, including any Personal Data, from your Authorized Users and End-Users. We only process the End-Users' Personal Data as collected by you through your Page, in accordance with your instructions under the DPA. Further, we do not contact or solicit your Authorized Users and/or End-Users directly and any correspondence with the End-Users will strictly be through you and in relation to the Platform, its access or any technical issue they may want resolved in connection with the Platform.
We collect this information from the following sources:
Information we collect from You:
Information we collect automatically:
Information we collect from other sources:
We only collect information about you if we have a reason to do so — for example, to provide our Services on the Platform, to communicate with you, or to make our Services better.
It is hereby clarified that we do not directly collect any information, including any Personal Data, from your Authorized Users and End-Users. We only process the End-Users' Personal Data as collected by you through your Page, in accordance with your instructions under the DPA. Further, we do not contact or solicit your Authorized Users and/or End-Users directly and any correspondence with the End-Users will strictly be through you and in relation to the Platform, its access or any technical issue they may want resolved in connection with the Platform.
We collect this information from the following sources:
Basis for collection
We collect and process your Personal Data based on the following legal parameters depending upon the nature of Personal Data and the purposes for which it is processed:
Processing of your Personal Data:
We may process your Personal Data in connection with any of the purposes and uses set out in this Policy on one or more of the following legal grounds:
We do not use Personal Data for making any automated decisions affecting or creating profiles other than what is described in this Policy. Where the processing of your Personal Data is based on your consent, you have the right to withdraw your consent at any point in time in accordance with this Policy. Please note that should the withdrawal of consent result in us not being able to continue offering our Services to you, we reserve the right to withdraw or cease from offering our Services to you upon your consent withdrawal. You may withdraw consent by contacting us with a written request to the contact details provided in the 'Grievances' section below. Upon receipt of your request to withdraw your consent, the consequences of withdrawal may be communicated to you. Upon your agreement to the same, your request for withdrawal will be processed.
We use/process your information in the following manner:
We share the information collected as per terms of this Policy only in the manner specified hereinbelow. We do not sell or otherwise disclose Personal Data we collect about you for monetary or other valuable consideration. Further, only authorized representatives of Swanirbhar and on a need-to-know basis use any information received from you and as consented by you. In the event of any identified unauthorized use or disclosure of information or upon your complaint as stated under the 'Grievances' section below, we will investigate any such complaint and take the appropriate action as per the applicable Data Protection Laws. You are responsible for protecting your Page Users Data that you collect, and for processing that information in accordance with applicable privacy laws including the Data Protection Laws.
Your information may be shared for reasons not described in this Policy, however, we will seek your consent before we do the same or share information upon your direction.
Kindly refer to our Privacy Policy to know how to protect your privacy and respect the privacy of other Users.
Your information including any Personal Data is stored, processed, and transferred in and to the servers and databases located in Mumbai and Bangalore, India. Swanirbhar may also store, process, and transfer information in and to servers in other countries depending on the location of its affiliates and service providers.
Please note that these countries may have differing (and potentially less stringent) privacy laws and that Personal Data can become subject to the laws and disclosure requirements of such countries, including disclosure to governmental bodies, regulatory agencies, and private persons, as a result of applicable governmental or regulatory inquiry, court order or other similar process.
If you use our Platform from outside India, including in the USA, EU, EEA, and UK, your information may be transferred to, stored, and processed in India. By accessing our Platform or otherwise giving us information, you consent to the transfer of information to India and other countries outside your country of residence. If you are located in the EU and applicable law specifies relevant legal grounds for processing personal data, the legal grounds for our processing activities are to perform our contract(s) with you; to meet our legal obligations; and for our legitimate business purposes, including to improve our operation and Services and to detect and prevent fraud.
We rely on legal basis to transfer information outside the USA, EU, EEA and UK, and any Personal Data that we transfer will be protected in accordance with this Policy as well as with adequate protections in place in compliance with applicable Data Protection Laws and regulations.
Mostly, when you delete any of the information provided by you or when you delete your account, on the Platform, the same will be deleted from our servers too. When you delete your account (regardless of the reason), all Content on Creator's Page, including Page Users Data, may no longer be available and the same may be irrecoverable. Swanirbhar is not responsible for the loss of such Content on Creator's Page upon deletion. Hence, prior to initiating deletion of your account, please ensure to take necessary back-ups of all Content on Creator's Page, including End-Users' Data. In certain cases, we will retain User Data (defined under 'Controllers and Processors' section above) for as long as it is required for us to retain for the purposes stated hereinabove, including for the purpose of complying with legal obligation or business compliances. It is clarified that Content on Creator's Page and Page Users Data is specifically excluded from any retention stated herein.
Further, please note that we may not be able to delete all communications or photos, files, or other documents publicly made available by you on the Platform (for example: comments, feedback, etc.), however, we shall anonymize your Personal Data in such a way that you can no longer be identified as an individual in association with such information made available by you on the Platform. We will never disclose aggregated or de-identified information in a manner that could identify you as an individual.
Note: If you wish to exercise any of your rights (as specified in 'Your Rights' section below) to access, modify and delete any or all information stored about you, then you may do so by using the options provided within the Platform. You can always write to us at privacy@swanirbhar.in for any clarifications needed.
In general, all Users have the rights specified herein this section. However, depending on where you are situated, you may have certain specific rights in respect of your Personal Data accorded by the laws of the country you are situated in. To understand your rights, please refer to the Country Specific Additional Terms below.
If you are a Creator, you may exercise any of these rights by using the options provided to you within the Platform upon your login. If, however, you are facing any issues or require any clarifications, you can always write to us at the address noted in the 'Grievances' section below, and we will address your concerns to the extent required by the applicable law.
Remember, you are entitled to exercise your rights as stated above only with respect to your information, including Personal Data, and not that of other Users. Further, when we receive any requests or queries over email or physically to the address specified in the 'Grievances' section below, then, as per the applicable Data Protection Laws, we may need to ask you a few additional information to verify your identity in association with the Platform and the request received.
Further, you shall be responsible to notify the rights and choices your Page Users have in respect of their Personal Data collected by you through the Page, by making available the relevant privacy notices/policies and cookies policy to them.
You will always have the option to opt out of receiving some or all of our promotional communications through the settings provided within the Platform upon your login, by using the unsubscribe link in any email communications sent to you or by emailing care@swanirbhar.in.
If you opt out of promotional communications, we may still send you transactional communications, such as service announcements, administrative and legal notices, and information about your account, without offering you the opportunity to opt out of these communications. If you no longer wish to use our Platform or receive any communications from us (except for those that are legally required), then you may delete your account by using the option enabled within the Platform.
Please note that opting out of promotional email communications only affects future communications from us. If we have already provided your information to a third party (as stated in this Policy) before you changed your preferences or updated your information, you may have to change your preferences directly with that third party.
We do not sell your Personal Data to third parties, and we do not use your name or name of your company in marketing statements without your consent.
On unaffiliated sites, Swanirbhar may display interest-based advertising using information you make available to us when you interact with our Platform and Services. Interest-based ads, also sometimes referred to as personalised or targeted ads, are displayed to you based on information from activities such as registering with our Platform, visiting sites that contain Swanirbhar content or ads. In providing interest-based ads, we follow applicable laws, as well as the Code for Self-Regulation in Advertising by the Advertising Standards Council of India and the Self-Regulatory Principles for Online Behavioural Advertising developed by the Digital Advertising Alliance (a coalition of marketing, online advertising, and consumer advocacy organizations) and other rules and guidelines issued by the Federal Trade Commission in respect of digital advertising.
We do not provide any Personal Data to advertisers or to third party sites that display our interest-based ads. However, advertisers and other third-parties (including the ad networks, ad-serving companies, and other service providers they may use) may assume that users who interact with or click on a personalised ad or content are part of the group that the ad or content is directed towards. Also, some third-parties may provide us information about you (such as the sites where you have been shown ads or demographic information) from offline and online sources that we may use to provide you more relevant and useful advertising.
Advertisers or ad companies working on their behalf sometimes use technology to serve the ads that appear on our sites directly to your browser. They automatically receive your IP address when this happens. They may also use cookies to measure the effectiveness of their ads and to personalise ad content. We do not have access to or control over cookies or other features that advertisers and third-party sites may use, and the information practices of these advertisers and third-party websites are not covered by our Policy. Please contact them directly for more information about their privacy practices.
Our business changes constantly and our Policy may change from time to time. We may, at our discretion (unless required by applicable laws to mandatorily do so), email periodic reminders of our notices and conditions, unless you have instructed us not to, but we encourage you to check our Platform frequently to see the recent changes. Unless stated otherwise, our current Policy applies to all information that we have about you and your account. We stand behind the promises we make, however, and will not materially change our policies and practices making them less protective of customer information collected in the past without your consent.
If you have any questions about this Policy, wish to exercise your rights, or have concerns about privacy of your data or any privacy related grievances , please register your complaint with a thorough description via email to privacy@swanirbhar.com addressed to our grievance officer Siddharth Manchanda (General Counsel) or via a registered post to the below address-
If you are a Creator, you may send the registered post to –
Imtihan Edutch Private Limited
Registered office: Satyam Tower, 3rd Floor, A-Block, Rajarhat, Kolkata- 700135 ,
West Bengal, India.